How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Kelly Your Own Question
Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 19079
Experience:  Highly accurate diagnostician with over 30 years experience!
11418111
Type Your Appliance Question Here...
Kelly is online now
A new question is answered every 9 seconds

I have a CAN5 ice maker. It has stopped working all

Customer Question

Hello, I have a CAN5 ice maker. It has stopped working all of a sudden. I checked water pressure and the water line is clear. I took it out of the freezer and slowly did a gear cycle with a screw driver ( saw a you tube video) after I put it back in the freezer, it does not fill with water?
Submitted: 1 year ago.
Category: Appliance
Expert:  Kelly replied 1 year ago.
Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you! If it cycles but does not fill and you have verified the water line is clear, the water inlet valve is likely faulty. You can test it by measuring voltage at the valve when the ice maker is in a harvest mode. If it gets voltage toward the end of the harvest but no water, the valve is faulty.
Customer: replied 1 year ago.
Hi, The ice maker actually started working later that night after I reset it. I will no longer need assistance with this.Thanks
Expert:  Kelly replied 1 year ago.
I understand, thank you.

Related Appliance Questions