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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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Did my question about how to know if the self cleaning function

Customer Question

Did my question about how to know if the self cleaning function is actually working?
Submitted: 1 year ago.
Category: Appliance
Expert:  Chas replied 1 year ago.
Hello from our service,

My name is***** am so happy to help you today.

I would like to say that we are also on the honors system. I in good faith am going to do my utmost to ensure your satisfaction. Please before rating me, make sure that I have answered all your questions.

Can I get the complete model number of the range?

Customer: replied 1 year ago.

Well it's old and was in the house when we moved in. IF we have any info, would have to be on the stove itself.

Does the oven get hot while the cleaning process is working? If it's supposed to, then the function is probably NOT working.

Customer: replied 1 year ago.

I do not have further info. Would a picture help?

Expert:  Chas replied 1 year ago.
Is this a built in oven or a range? If it is a range it should be located in the bottom drawer area on the frame of the range..
Customer: replied 1 year ago.

Built in oven....double oven, top and bottom, I will have to look in our files to see if the original manual was given to us when house was purchased. Off hand, it does not seem that the self cleaning feature worked so may have to do by hand

Expert:  Chas replied 1 year ago.
Can you please post a picture of the control panel itself?