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MRANSWER
MRANSWER, Home Appliance Technician
Category: Appliance
Satisfied Customers: 6158
Experience:  30 YRS EXP. FACTORY TRAINED AND AUTHORIZED ON ALL MAJOR BRANDS
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We have a Maytag refrigerator with bottom freezer model #MF12569YEMO a

Customer Question

We have a Maytag refrigerator with bottom freezer model #MF12569YEMO and ice builds up on the bottom of the freezer compartment and water spills out onto the floor - we have never seen it happen but see the water on the floor and i end up removing the thin layer of ice on the floor
Submitted: 1 year ago.
Category: Appliance
Expert:  MRANSWER replied 1 year ago.
The defrost drain has frozen over so the water cannot drain out as it normally does. You can turn this off for a day and let the ice melt by itself or you can remove the rear wall and melt the ice with a hair dryer or spray bottle. The drain is cleared when water goes down it and you will see that water in the drain pan behind the back panel. You will of course need to remove the drawer and anything else in the way to do that. The drain hole is centered under the coil that you will see when the wall is removed.