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John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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I have Samsung RS261MDBP/XAA. Not cooling or freezing I unplugged

Customer Question

I have Samsung RS261MDBP/XAA.
Not cooling or freezing I unplugged over night. Cleaned out both sides. The display started to scroll when I plugged in. I held freeze button in to get rapid cool to start light came on. Also di it for rapid freeze. Thought it was working but came back 2 hours later and fridge is not cooling at all.
Submitted: 1 year ago.
Category: Appliance
Expert:  Appliance Medic replied 1 year ago.
Welcome and thank you for your question. I will be the professional that will be assisting you.
Hi, is the compressor on the back running?
Thanks
Customer: replied 1 year ago.
Yes the compressor is running and fan by the compressor is also running.
I could not feel any airflow inside the freezer of fridge. I took out the fan out of the back of the freezer and checked with a 12v battery and it comes right on.
Expert:  Appliance Medic replied 1 year ago.
Perfect. Did the evaporator have any frost on it?
Customer: replied 1 year ago.
No I just plugged it in. It was getting cold. but the fan inside fridge does not come on
Expert:  Appliance Medic replied 1 year ago.
After it's been running for 30 minutes or so does the evaporator have frost on it?

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