How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask John Your Own Question
John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
12064207
Type Your Appliance Question Here...
John is online now
A new question is answered every 9 seconds

I had a maytag washer installed today. It is a Bravos xl top

Customer Question

I had a maytag washer installed today. It is a Bravos xl top loader.
It will wash but won't go through spin cycle. After wash cycle it drains and cuts off.
Submitted: 2 years ago.
Category: Appliance
Expert:  AppTech8579 replied 2 years ago.
Does the lid lock?
Customer: replied 2 years ago.
Yes
Expert:  AppTech8579 replied 2 years ago.
Any lights flashing?
Customer: replied 2 years ago.
The setting lights are flashing
Customer: replied 2 years ago.
The normal light is flashing
Customer: replied 2 years ago.
That's what I have it set on
Expert:  AppTech8579 replied 2 years ago.
All of them or just certain ones? Tell me which lights are flashing please.
Customer: replied 2 years ago.
Any setting that I turn it on
Normal, power wash,cold wash, etc.
Customer: replied 2 years ago.
I raised lid and it quiet flashing
Customer: replied 2 years ago.
It is in wash cycle now
Expert:  AppTech8579 replied 2 years ago.
Does yours have a display or no?
Customer: replied 2 years ago.
Yes it has a display
Customer: replied 2 years ago.
(Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer: replied 2 years ago.
(###) ###-####
Expert:  AppTech8579 replied 2 years ago.
Automatic Diagnostic Test Mode:
1. The washing machine needs to be plugged in and in stand by mode with all indicators off.
2. Choose any one button on the washer's console except Power, Start, or Stop. Press/Hold 3 Seconds - Release 3 Seconds - Press/Hold 3 Seconds - Release 3 Seconds - Press/Hold 3 Seconds.
3. If the diagnostic test mode has been successfully entered, all of the indicator lights will glow for five seconds with 88 on the time display. (If it didn't work try #2 again One one thousand…Two one thousand…Three one thousand)
4. If there are any saved fault codes they will be displayed. If there are no save fault codes all indicator lights will turn off for a moment then back on with 88 displayed and the automatic diagnostic test mode will begin in five seconds.
Customer: replied 2 years ago.
I tried this and nothing happens
Customer: replied 2 years ago.
How do I know if it's in stand by mode?
Expert:  AppTech8579 replied 2 years ago.
Just make sure it is plugged in with all the indicator lights off.