How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Appliance Tech Care Your Own Question
Appliance Tech Care
Appliance Tech Care, Appliance Technician
Category: Appliance
Satisfied Customers: 1334
Experience:  35+ Yrs Experience - 40,000+ 'Real World' Repairs
20893398
Type Your Appliance Question Here...
Appliance Tech Care is online now
A new question is answered every 9 seconds

We have an older fridgedaire gallery single wall oven from about 2002 Model CFEB786JGB. I

Customer Question

We have an older fridgedaire gallery single wall oven from about 2002 Model CFEB786JGB. I tried to turn on convention I may have accidentally hit clean, I don't know. Whatever I did a few minutes later I could open the door. It was locked. Our chicken is still in the oven.
Submitted: 1 year ago.
Category: Appliance
Expert:  Appliance Tech Care replied 1 year ago.
I will be glad to help you with your question today.
Reset the oven to clean and then cancel the process. The oven door should then unlock.
Customer: replied 1 year ago.
Unfortunately we tried that too without success. Do you have any other suggestions?
Customer: replied 1 year ago.
Perhaps we should have tried that sooner before we used the two button method to turn off the panel. Now it diplays off whenever we hit any button.
Customer: replied 1 year ago.
(Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer: replied 1 year ago.
We just figured out how to get you back. Our computer rebooted last night despite settings telling it now to. (But that's another appliance story.) It has been 24 hours now and our chicken is still being held captive in our oven. As explained above your first suggestion has been tried. We think a mechanical rather than programming solution may be necessary as the program is not responding.
Expert:  Appliance Tech Care replied 1 year ago.
You must have placed the clock into the child lockout feature. Do you have the instructions for activating and de-activating that feature? You would normally just do the same thing for 4-5 sec to deactivate the lockout.
Customer: replied 1 year ago.
We read all the instructions and tried what they suggested. There wasn't much there.
Customer: replied 1 year ago.
I can't understand why the fan won't stop running. We have to turn the power to get to stop.
Customer: replied 1 year ago.
This happened when I switched from bake to convection. I don't know if I accidentally hit the clean button. Sometimes I have to reach up if I don't elevate my wheelchair enough.
Expert:  Appliance Tech Care replied 1 year ago.
I was trying to look up you range to see if I could find a manual fro it, but the number you supplied CFEB786J is not coming up a valid model . Can you check it for me? I need to find what buttons you may have hit. Otherwise you will have to take the back off to access the lock and manually open it.

Related Appliance Questions