How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask John Your Own Question
John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
12064207
Type Your Appliance Question Here...
John is online now
A new question is answered every 9 seconds

MY REFRIGERATOR KBFS25ETSS00 KITCHEN AID IS NOT COOLING,

Customer Question

HI MY REFRIGERATOR KBFS25ETSS00 KITCHEN AID IS NOT COOLING, REFRIGERATOR OR FRIZER.O I NEED TO CHANGE THE BOARD IN THE COMPRESSOR?
THANK YOU
Submitted: 1 year ago.
Category: Appliance
Expert:  Appliance Tech Dave replied 1 year ago.
Hello, this is Dave. I need to ask a few questions to determine what is wrong. There is a fan inside the freezer and one underneath near the floor in the back. Are they both running? Take the back panel off at the bottom to get a better look at the fan. The compressor is the large round black part. If it running? It should be fairly hot and humming and slightly vibrating.

Related Appliance Questions