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John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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I have a Kenmore Dishwasher Model 16791791 that is not draining

Customer Question

I have a Kenmore Dishwasher Model 16791791 that is not draining properly water sitting in bottom. Have checked disposal,etc. Have removed racks and screws unsure how to remove large round filter at bottom to see if something is clogging?
Submitted: 1 year ago.
Category: Appliance
Expert:  Whrlp Master Tech replied 1 year ago.
Hello from JA
My name is Woody.
I will be glad to assist you today.
I have been servicing ALL Major Brands of Appliances for 34 Years,
and have over 100,000 in home repairs and over 60,000 phone and internet repairs under my belt.
Can I please have the Full model number of the unit to better assist you ?
The full number will look like ??? . 16791791
Customer: replied 1 year ago.
16791791 is model number Kenmore Ultra Wash. I have picture of what I am referring to if that helps?
Expert:  Whrlp Master Tech replied 1 year ago.
Where are you getting this number from?
I need the MODEL number off of the unit itself.
open the door and on the inner face frame of the tank on the right side is the model /serial tag or it should be .
Customer: replied 1 year ago.
serial FH0808368
Customer: replied 1 year ago.
16791791 is model #
Expert:  Whrlp Master Tech replied 1 year ago.
you are missing the first three number before the decimal point that tell what company manufactured it .
Customer: replied 1 year ago.
665.16791791
Expert:  Whrlp Master Tech replied 1 year ago.
Great Thank you!
if you close the door and press cancel will the unit fully drain then?
Customer: replied 1 year ago.
No problem. She is stating there is no cancel button.
Expert:  Whrlp Master Tech replied 1 year ago.
Tell her to set the dial just before the dry position That is the drain .
And with your last post I assume that means you are not even at the appliance is that correct?
Customer: replied 1 year ago.
ok will do. She had to leave. Once she does that can I message you back later?
Expert:  Whrlp Master Tech replied 1 year ago.
Yes just copy and paste the conversations URL to your favorites and replay back when you can!