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John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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My lg refrigerator model LFX3397sst, freezes ice but won't

Customer Question

my lg refrigerator model LFX3397sst, freezes ice but won't dump it
Submitted: 1 year ago.
Category: Appliance
Expert:  Appliance Tech Care replied 1 year ago.
Your icemaker is self contained and has a test function. On the bottom of the icemaker there is a button to press that will activate the harvest of the ice. Try pressing the button and see if the icemaker will go into the harvest cycle. If is does harvest normally , but will not harvest without the button being pressed, then you have a defect in the icemaker and you will have to replace it.here is a picture of your IM , use the "ctrl and the + key on your computer to enlarge the picture so you can see the button location.click for picture
Expert:  Appliance Tech Care replied 1 year ago.
Were you able to find the button on your icemaker?