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Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 14122
Experience:  Over 15 yrs. experience with 10,000+ in home repairs.
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I'm having an issue with my GE Profile Advantium 120 microwave.

Customer Question

hi...i'm having an issue with my GE Profile Advantium 120 microwave. When I close the door, it starts running and I can't seem to get it to stop. I read the following thread and I think it's the same problem, but I'm not sure how to check the door switches: http://www.justanswer.com/appliance/1hk63-advantium-120-won-t-shut-off-moment-leave.html
Submitted: 1 year ago.
Category: Appliance
Expert:  Appliance Guru replied 1 year ago.
Thanks for your question.

You need to take the grill off and then remove the screw above the control panel. Then lift the control panel up and it will rock forward to expose the inside of the unit. Then you can get at the door switches to test them. Typically the top one will be bad when that happens.

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