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John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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Whirlpool refrigerator that the icemaker is no longer working.

Customer Question

Whirlpool refrigerator that the icemaker is no longer working. Help please.
The unit is just out of the manufactures warranty
Submitted: 1 year ago.
Category: Appliance
Expert:  Appliance Guru replied 1 year ago.
Thanks for your question.

When you open the freezer door do you see the red light flashing on the right?
Customer: replied 1 year ago.

Their is no little light on the side.

Expert:  Appliance Guru replied 1 year ago.
OK what position are the auger fingers in on the icemaker? Are they just above horizontal?
Customer: replied 1 year ago.

Cant figure out how to get to the icemaker.

Expert:  Appliance Guru replied 1 year ago.
Just remove the cover to it. I will be back in a couple hours to check on it, I have to leave right now.
Customer: replied 1 year ago.

How the cover come off?

Expert:  Appliance Guru replied 1 year ago.
There are 2 screws where those holes are and then it slides off
Customer: replied 1 year ago.

found it. I also found the little eye, I have to take the ice bucket out to get to it. Fingers are above horizontal.

Expert:  Appliance Guru replied 1 year ago.
Is the light blinking on the photo eye?
Customer: replied 1 year ago.

I don't see the light at all. It such a small hole for that light. Its not like the old Whirlpool eye.

Expert:  Appliance Guru replied 1 year ago.
Did you put it into diagnostics to start the icemaker?
Customer: replied 1 year ago.
How's do I do that
Customer: replied 1 year ago.

Still waiting.

Customer: replied 1 year ago.
Relist: I still need help.
Customer: replied 1 year ago.
Relist: I still need help.