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MRANSWER
MRANSWER, Home Appliance Technician
Category: Appliance
Satisfied Customers: 6160
Experience:  30 YRS EXP. FACTORY TRAINED AND AUTHORIZED ON ALL MAJOR BRANDS
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My Store-N-Door Ice System is frozen up. I can't get the box

Customer Question

My Store-N-Door Ice System is frozen up. I can't get the box out of the refrigerator. How do I do that. The last time this happened a repairman came out and it took him about a half hour to do it. I don't think it should be that difficult (and expensive), should it?
The refrigerator is a Maytag (1-09), Model # ***** Ser # *****
Can you help me?
Submitted: 2 years ago.
Category: Appliance
Expert:  MRANSWER replied 2 years ago.
The only way this will come out is to let it thaw out by turning the whole fridge off for however long it takes for the ice build-up to melt by itself or take a hair dryer to it. The ice is also keeping the bucket from releasing.
Don't chip at anything- you'll wind up cracking something and that will only lead to more expense and aggravation to repair it.
Do whatever you need to with your food if needed.