How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Tom Goellner Your Own Question
Tom Goellner
Tom Goellner, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1581
Experience:  32 yrs. experience servicing major appliances and HVAC equipment.
6636336
Type Your Appliance Question Here...
Tom Goellner is online now
A new question is answered every 9 seconds

No power, no light on a fairly new GE Microwave.

Customer Question

No power, no light on a fairly new GE Microwave.
Submitted: 1 year ago.
Category: Appliance
Expert:  Appliance Medic replied 1 year ago.
Welcome and thank you for your question. I will be the professional that will be assisting you.
HI, did this happen when the microwave was in use?
Have you checked the electrical outlet for proper voltage?
Thank you
Customer: replied 1 year ago.
It was not in use. I was trying and no power. I did check the outlet and it works.
Customer: replied 1 year ago.
The outlet works not the microwave
Expert:  Tom Goellner replied 1 year ago.
There is an internal fuse . It is located inside the control panel area. Unplug it , then remove the grille across the top - screws on the top hold it . Slide the grille slightly right and remove it , then remove the screw at the top of the control panel. The panel lifts up and off and hangs at a 45 degree angle . Now look for the fuse, normally up inside the cavity , white fuse about one inch long that snaps into a holder , 15 amp fuse.