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John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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MAYTAG REF MSD2574VEM10 ICE DISPENSER MOTOR WILL NOT SHUT

Customer Question

MAYTAG REF MSD2574VEM10 ICE DISPENSER MOTOR WILL NOT SHUT OFF REF IS BEEPING WHEN THE FREEZER DOOR IS OPENED THE DISPENSER MOTOR SHUTS OFF BUT AS SOON AS THE DOOR IS CLOSED IT STARTS AGAIN THE DISPLAY ON THE FREEZER DOOR SHOWS THE CONTROL LOCKED CANNOT GET THE DISPLAY TOO UN LOCK. REF WILL NOT ENTER DIG MOD FOR TEST. REF IS COOLING AND ALL FANS SEEM TO BE OPERATING CORRECTLY. SEEKING TROUBLE SHOOTING TEC TOO DETERMINE WHICH CONTROL BOARD
Submitted: 1 year ago.
Category: Appliance
Expert:  Appliance Guru replied 1 year ago.
Thanks for your question.
Have you tried unplugging the unit for 1 full minute to reset the control board.
Customer: replied 1 year ago.
yes unit un plugged and waited then tried again same thing
Expert:  Appliance Guru replied 1 year ago.
Can you get at the modular wire plug by the door hinge on the freezer?
Customer: replied 1 year ago.
yes
Expert:  Appliance Guru replied 1 year ago.
Unplug the plug at the hinge and see if the motor still runs.