How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Whrlp Master Tech Your Own Question
Whrlp Master Tech
Whrlp Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 9244
Experience:  30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line
16832328
Type Your Appliance Question Here...
Whrlp Master Tech is online now
A new question is answered every 9 seconds

I have a brand new Whirlpool double oven, model WO51EC0AS01.

Customer Question

I have a brand new Whirlpool double oven, model WO51EC0AS01. Some foil was placed in the bottom of the oven that adhered to the porcelain surface. When I tried to clean it, the porcelain began chipping off with the foil.
I am trying to find a high heat paint repair kit. When I called the manufacturer, their advice was to get a new oven.
Is there another alternative. This oven is literally 4 months old.
Submitted: 1 year ago.
Category: Appliance
Expert:  Whrlp Master Tech replied 1 year ago.
Hello from JA
My name is Woody.
I will be glad to assist you today.
I have been servicing ALL Major Brands of Appliances for 34 Years,
and have over 100,000 in home repairs and over 60,000 phone and internet repairs under my belt.
Can I please have the Full model number of the unit to better assist you ?
Can you look at the model number once again please?
the number of WO51EC0AS01 is not a good number
Customer: replied 1 year ago.

I apologize. It appears I left out a letter. The model number is ***** The serial number is ***** 120/240v 7.2kw

Expert:  Whrlp Master Tech replied 1 year ago.
Thank you!
You could use a liner touch up paint if it was not a self cleaning oven .
The self clean temps will not allow the paint to stay on the liner (in self clean the interior of the oven reaches a temperature of 1,000 °
And on this model the oven liner is not a replaceable part, so it can not be replaced.
Just what the manufacture has stated.
The only thing you can do is one of two things .
#1 just leave it like it is ,,it will not affect the oven operation at all.
#2 Purchase a new oven .
when the oven came from the factory they had a hanging tag that states to not put anything on the oven floor.
If you have any questions just reply back.