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Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 74300
Experience:  9+ years being an appliance technician with factory training.
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I purchased a used Vissani refrigerator that looks new but

Customer Question

I purchased a used Vissani refrigerator that looks new but the it won't cool. Do you think it needs a new thermostat?
Submitted: 1 year ago.
Category: Appliance
Expert:  Tyler Z. replied 1 year ago.
If you don't hear any noises like there are no motors or fans or anything running at all but the lights inside turn on, then yes your thermostat likely just needs to be replaced because it has failed. If the refrigerator is running but it's not cooling, then your thermostat has nothing to do with the problem.
Expert:  Tyler Z. replied 1 year ago.
Hello again. I'm just following up because I haven't heard back from you and I see this question is still open. Is there anything else I can help you with? If not, please remember to rate my service to complete our conversation.