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Appliance Medic
Appliance Medic, Home Appliance Technician
Category: Appliance
Satisfied Customers: 10831
Experience:  Factory Trained CFC Technician
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I have an issue with a new matag washer7100 series

Customer Question

i have an issue with a new matag washer
7100 series
Submitted: 1 year ago via ApplianceRepair.Net.
Category: Appliance
Expert:  Appliance Medic replied 1 year ago.
Welcome and thank you for your question. I will be the professional that will be assisting you.
Hi, what exactly is going on with the washer?
Do you have the complete model number?
Thank you
Customer: replied 1 year ago.

Hi

i have a new matag washer mgd 7100 the screen says locked when you try to start

Expert:  Appliance Medic replied 1 year ago.

On the bottom right side of the control panel you'll see a "Control Lock" button. Hold that button in for 5-10 seconds. Once the light goes off it will start. We work on the honor system here at Just Answers. Were not credited for our work until you rate our answers positively. After you rate our answers positively the question does not close. You can come back and ask follow up questions for no additional charge. Thank you

Customer: replied 1 year ago.

i did that and the lock message on the screen is gone however the small light that says door locked is flashing

Expert:  Appliance Medic replied 1 year ago.
Ah, I see. Unplug the machine for 2-3 minutes and plug it back in. Same thing happen?