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Appliance Medic
Appliance Medic, Home Appliance Technician
Category: Appliance
Satisfied Customers: 10831
Experience:  Factory Trained CFC Technician
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New Kitchenaide KDTE104DSS I won't begin cycle on "Pro Wash

Customer Question

New Kitchenaide KDTE104DSS I won't begin cycle on "Pro Wash Start"
This just happened today. Worked fine for three mod.
Submitted: 1 year ago.
Category: Appliance
Expert:  Appliance Medic replied 1 year ago.
Welcome and thank you for your question. I will be the professional that will be assisting you.
Hi, the only thing that would cause this problem is the touch pad. The touch pad is the part with the buttons on it. When this happens it means the touch pad senses a stuck or shorted key and will need to be replaced. If it's new, the repair should be covered under the one year warranty.
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Thank you