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Ask Tyler Z. Your Own Question
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 76888
Experience:  9+ years being an appliance technician with factory training.
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Kenmore refrigerator, dead... replaced main control panel

Customer Question

Kenmore refrigerator, dead...
replaced main control panel and still dead !
Submitted: 1 year ago.
Category: Appliance
Expert:  Tyler Z. replied 1 year ago.
Do you have a model number so I can better assist you and do you have a part number for the control board you replaced? Also, when you say "dead"--do you mean that there are no lights or sounds or anything working on the refrigerator as if it's not plugged in?
Customer: replied 1 year ago.
OK, Kenmore 795.78316 model control panel EBR41531305Control panel fuse has not blown on old or new...Dead just as if not plugged in....
quit without any problems of cooling or freeing......
Expert:  Tyler Z. replied 1 year ago.
The only thing that can cut power to everything including the lights is that main control board that you just replaced, or no power getting to the refrigerator from your house. You'll want to run an extension cord to another outlet you know is working to see if the refrigerator turns on. If not then either the board came faulty or something is broken inside the power cord itself on your refrigerator and you'll need a new power cord.
Customer: replied 1 year ago.
Outlet has power and verified. Correction, there was a fuse blown in the old panel....250V/15Amp
new boards fuses are OK.....?
Customer: replied 1 year ago.
Isn't there some relay or overload protection that can interrupt this power?
Expert:  Tyler Z. replied 1 year ago.
There is not. There are no overloads or fuses that interupt power to the refrigerator, just the main control board and the power cord, that's it.
Customer: replied 1 year ago.
unbelievable, how do I know if the new control board is bad? Simply by not correcting the problem?
Expert:  Tyler Z. replied 1 year ago.
yes and you said the refrigerator has power to it---that means the board is bad. It's really that simple
Customer: replied 1 year ago.
OK Thanks Tyler
Expert:  Tyler Z. replied 1 year ago.
no problem and good luck