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Appliance Medic
Appliance Medic, Home Appliance Technician
Category: Appliance
Satisfied Customers: 10831
Experience:  Factory Trained CFC Technician
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We have a DFE28JSHBSS refrigerator, last 3 days it

Customer Question

We have a DFE28JSHBSS refrigerator, for the last 3 days it has stopped, still has power will dispense water but is not cooling, the lights don't light up whenA the door is opened. I turn the breaker off for 30 seconds and it starts working again. This has happened at least 5 times. Any suggestions as to problem
Submitted: 1 year ago.
Category: Appliance
Expert:  Appliance Medic replied 1 year ago.
Welcome and thank you for your question. I will be the professional that will be assisting you.Hi, only one thing would cause this issue. The main control board on the back. You will need to replace it to fix this issue for sure. If you're handy, you can make the repair yourself. Slide the refrigerator out and remove the power. Take the screws out of the access panel to the board. Once the panel is off you'll see the board. It is held in place with a plastic tab and the wire connections are all plug and play. It's very straight forward. You can purchase the part locally or by clicking here. We work on the honor system here at Just Answers. Were not credited for our work until you rate our answers positively. After you rate our answers positively the question does not close. You can come back and ask follow up questions for no additional charge. Thank you