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John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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Samsung microwave oven #sMH9187 giving me a read out of SE

Customer Question

Samsung microwave oven #sMH9187 giving me a read out of SE and I can not reset or clear the screen.
Submitted: 1 year ago.
Category: Appliance
Expert:  Tyler Z. replied 1 year ago.
Hello, and thank you for using this service. I'll be helping you with your problem today.
Can I get the full model number to better assist you? There should be a few more letters after the SMH9187. It'll be located on a sticker just inside the door way.
Expert:  Tyler Z. replied 1 year ago.
Are you still with me? I haven't received a reply if you tried to reply already.
Customer: replied 1 year ago.
That is the entire model # ***** I do have the serial #J4LV7MOZ20213cD
Customer: replied 1 year ago.
I just sent u a response
Customer: replied 1 year ago.
Are you still there?
Customer: replied 1 year ago.
Where are u?
Expert:  Tyler Z. replied 1 year ago.
Sorry it has been a few days so I was out running a service call but I would need the full model locate don a sticker just inside the door way to look up the exact issue. SMH9187 is the start of the model but there should be more after that.
Customer: replied 1 year ago.
That is the only model number and the manual says the model is SMH9187 Samsung microwave oven. I have been charged twice while attempting to get a response. I want a refund on the second charge, whether you can get me a response or not please.Thank you,
***** *****
Customer: replied 1 year ago.
Ok Thanks