Need Appliance Repair Help? Ask a Technician for Answers ASAP
Please let me know if you have additional questions or need clarification. There is no additional charge for any follow up help!
The link below is to the part you will need from a highly recommended company rated A+ with the Better Business Bureau. They offer a 100% money back guarantee, EVEN ON INSTALLED ELECTRICAL PARTS, for an entire year! They are the only company to allow returns on installed parts for a refund and offer a FULL ONE YEAR WARRANTY!
Touch Pad Assembly <----- CLICK HERE FOR THE CORRECT PART FOR YOUR MODEL
Please remember to leave positive feedback before you leave. If you have any other questions, please let me know! You may continue asking follow-up questions until you have all the information you need, even after rating my service. Thank you!
Your answer indicates that the defective part is probably the touchpad, however may be the control panel (Is this the ERC?) . The touchpad cost ~ $200.00 and the ERC (control panel ?) cost ~$350.00. If there is a greater than 50% chance it could be the ERC, I may want to consider other options, e.g. a new oven. What is your advice?
Is the installation of the touchpad relatively easy?
I installed the touch pad - installation went smoothly. However, the oven now does not heat up at all. The touch pad/control panel seems to be working fine but the oven will not heat up. Are you still available to answer questions and help with my problem without additional cost?
Yes the top burners are still working.
I will check the broil but I doubt it works because I tried the self-clean and it would not work/heat up at all. Yes, I do have a meter to test voltage.
OK. Can I get to it by removing the front control panel or is it located near the back of the oven in which case I will need to slide the oven out from the cabinets? I did check the broiler and it does not work. The display shows Hi and the fan turns on but no heat from the element.
OK. Will need some help so will do later and let you know the results.
Good morning Kelly,
Well, I pulled the oven out to get access to the back. There were three black wires coming from the terminal board. One is just a jumper. The one I believe you referred to goes to a thermal switch ? which mounts to the oven top inside the unit. I did a continuity check and it checks OK. The other black wire goes from the terminal strip to what looks like a relay on a smaller printed circuit board. I checked it as well and it checked OK. Still scratching my head - what's next?
When you say bake element are you referring to the switch at the top that I just checked. It has a black wire and orange wire connected to opposite sides? Then, I will need to power the oven up to put it in bake mode and do the check, right?
Got it. Removed the wire going to the broil element and checked for voltage between the remaining wire on the bake element and ground. Results are 0 volts. I assume this indicates a defective bake element.
I reconnected the broil element wire and removed the bake element wire and checked for voltage and it read 110VAC so the broil element is OK.
Relay Board <----- CLICK HERE FOR THE CORRECT PART FOR YOUR MODEL
Attachments are only available to registered users.
That is bad news - another $240.00. Does this mean that the original touch pad is probably OK and the control board was causing all the problems? Also, it seems strange that the oven was working for awhile (~1hr. or so at temps. up to ~400 degrees F) prior to changing the touch pad and then after installing the new touch pad, the oven quit completely. Any thoughts on why that would be?