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Mike
Mike, Home Appliance Technician
Category: Appliance
Satisfied Customers: 17629
Experience:  I have been repairing appliances for 25 years, I run my own appliance repair business.
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I have a kitchen aid slide in Gas Range model/part # XXXXX

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I have a kitchen aid slide in Gas Range model/part # XXXXX Gas stove top works fine; however oven door is locked and electronic control panel front of stove is completely out; no lights are on does not respond to any touches. I have tried holding the "control lock" button for 20 seconds with no response and I have unplugged the device for 10 mins and plugged back in with no response. Any help out there?
Hello my name isXXXXX will be assisting you with this problem today. Thanks for trusting us to help you with this appliance question.

Can you give me a minute to look up the model number please.
Thanks for that. The likely problem here is the thermal fuse has blown part 37 in the schematic below. Unfortunately this means you will need to pull the range out from the wall, remove the panel in the rear then pull the wires off the thermal fuse and test it with a ohm meter, if as I suspect it reads open then it's bad and will need to be replaced.

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Thanks!

Mike.

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Hi ,


I'm just following up with you to see how everything is going. Did my answer help? If you are still having a problem please feel free to come back for additional assistance.


Let me know,
Mike

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