How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Tyler Z. Your Own Question

Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 57659
Experience:  7+ years being an appliance technician with factory training.
13574879
Type Your Appliance Question Here...
Tyler Z. is online now
A new question is answered every 9 seconds

my ice maker when it fills with water, it keep on slowly water

Resolved Question:

my ice maker when it fills with water, it keep on slowly water runs and starts over flowing like drip drip dip!!!
Submitted: 9 months ago.
Category: Appliance
Expert:  Tyler Z. replied 9 months ago.

Tyler Z. :

Hello, and thank you for using this service. I'll be helping you with your problem today.

Tyler Z. :

Do you happen to have a model number for your refrigerator? It should be located on a sticker near the ceiling of the refrigerator section.

Customer:

csd2324ar

Tyler Z. :

Perfect, thank you.

Tyler Z. :

So there is really only one thing that can cause the icemaker on this unit to keep dripping and overfilling. The problem is with your electronic water valve on the back of your refrigerator. The solenoid that opens and closes isn't sealing up properly so it's allowing water to drip through.

Tyler Z. :

Now this is the part on the back of your refrigerator that your water supply hose from your house connects to so if you just pull the refrigerator forward, you can follow the water line to locate the part.

Customer:

yes....I know where that is

Tyler Z. :

The part number for the valve is 61005626 and below is a link to the part you'd need to order and replace to fix the issue.

Tyler Z. :

CLICK HERE for valve

Tyler Z. :

Was there anything else you needed to know?

Customer:

Do you think this i my problem??

Customer:

is

Tyler Z. :

It's the only thing that would cause the fill tube to keep dripping into the icemaker so I'm very sure this is your problem.

Customer:

on the cover where it covers the dial. It has a diagram and iy show on that part V water valve

Customer:

it

Customer:

and other letters for what it is

Customer:

Its not that unit?

Tyler Z. :

So yes, on the head of the icemaker there are a couple of holes where you can stick a jumper wire to power thinks like the icemaker motor or the water valve if you put a wire between "L" and "V", it would allow water to filling into the icmaker. You really only need to worry about those things when the icemaker is no longer making ice and you're trying to diagnose why.

Tyler Z. :

But no, the problem is not the head of the icemaker

Customer:

ok

Tyler Z. :

If the head of the icemaker was bad, it would either continue to cycle, not cycle at all, not call for water, or just keep calling for water at full blast and flood the freezer

Customer:

ok

Tyler Z. :

was there anything else I could help you with today?

Customer:

not at all....never aid it was your problem...

Customer:

never problemsaid I thought it was your

Tyler Z. :

I'm not sure what you mean?

Customer:

never said it was you problem sir.

Tyler Z. :

I just thought I'd explain what happens when the head of the icemaker fails is all.

Tyler Z. :

Since it seemed fitting in that you were talking about the lettering and such on the head of the icemaker

Customer:

thank you sir I willorder that part

Tyler Z. :

no problem. Sorry about the bad news today. I hope you can enjoy the rest of the weekend.

Customer:

do you know about tha cost of it

Tyler Z. :

Yes, the valve is about $50-60 or so.

Customer:

thanks

Tyler Z. :

never a problem

Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 57659
Experience: 7+ years being an appliance technician with factory training.
Tyler Z. and 4 other Appliance Specialists are ready to help you

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air. Jean Riverhead, NY
< Last | Next >
  • Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air. Jean Riverhead, NY
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy Bagley, IA
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
 
 
 

Meet The Experts:

 
 
 
  • John

    Home Appliance Technician

    Satisfied Customers:

    13442
    Appliance repair business owner for over 43 years.
< Last | Next >
  • http://ww2.justanswer.com/uploads/docjohn174/2008-12-13_170143_johnask.jpg John's Avatar

    John

    Home Appliance Technician

    Satisfied Customers:

    13442
    Appliance repair business owner for over 43 years.
  • http://ww2.justanswer.com/uploads/tomgoe/2011-01-04_021913_2008-03-03_183612_phpexrmok_c2pm.jpg Tom Goellner's Avatar

    Tom Goellner

    Home Appliance Technician

    Satisfied Customers:

    1191
    32 yrs. experience servicing major appliances and HVAC equipment.
  • http://ww2.justanswer.com/uploads/MD/md2020/2012-6-6_20648_Selfpic.64x64.jpg Tyler Z.'s Avatar

    Tyler Z.

    Appliance Doc

    Satisfied Customers:

    51307
    7+ years being an appliance technician with factory training.
  • http://ww2.justanswer.com/uploads/bryanpaul52/2009-2-18_12031_0918081611.jpg Bryan's Avatar

    Bryan

    Home Appliance Technician

    Satisfied Customers:

    11158
    15 yrs. experience as a certified appliance technician.
  • http://ww2.justanswer.com/uploads/SM/smitty1486/2011-3-1_0145_Snapshotofme1.64x64.png Kelly's Avatar

    Kelly

    Appliance Technician

    Satisfied Customers:

    6493
    Highly accurate diagnostician with over 30 years experience!
  • http://ww2.justanswer.com/uploads/TH/TheHomeSmithy/2011-8-13_11146_homesmithy.500x500.64x64.jpg The Home Smithy's Avatar

    The Home Smithy

    Home Appliance Technician

    Satisfied Customers:

    5935
    30 years repairing appliances
  • http://ww2.justanswer.com/uploads/TE/Teamcold/2012-6-15_15028_HomeRepairsquarecopy.64x64.jpg Barry G.'s Avatar

    Barry G.

    Home Appliance Technician

    Satisfied Customers:

    5039
    27 years in home appliance repair. EPA refrigerant transition and recovery certification type I & II.