Hello from JA My name is Woody. I will be glad to assist you today. I have been servicing ALL Major Brands of Appliances for 33 Years, and have over 100,000 in home repairs and over 50,000 phone and internet repairs under my belt.
Auh What is your actual question?
If you open the freezer door on the rear interior wall do you see any frost or ice?
I would assume that something is wrong with the freezer. We are trying to determine whether to repair our old one or buy a new one.
No frost or ice, rear interior wall.
if you open the freezer door do you hear the freezer fan running or not ?
And the condenser coil is mounted vertically on the rear exterior wall
Yes, the freezer fan is running.
ok so no ice the freezer fan is running ,and the compressor is hot .
I would suspect you do have a sealed refrigeration system issue.
If that is the case. your best bet would be a new unit ,a sealed system repair will be over several hundreds of dollars!