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The ice looks more like clear to milky ice, thought it's a bit difficult to tell because it's covering white Styrofoam. When this first happened, I pulled out the produce drawer on the bottom and there was a significant amount of water but I had chalked that up to my kids not holding their kids up to the water dispenser properly (it's inside), but I just went and looked again and there is water under the bottom drawer but it's more towards the back.
No, I have not.
Hi Barry, I took a look at the sheet and I am guessing it cuts off, because the last step is to remove the evaporator and that's it...nothing comes next and it doesn't show the part you described anywhere.