How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Rick Your Own Question

Rick
Rick, Repair Guy
Category: Appliance
Satisfied Customers: 657
Experience:  25 years service experience as a technician. Experienced on both high end and regular appliances.
15929851
Type Your Appliance Question Here...
Rick is online now
A new question is answered every 9 seconds

I have a maytag natural gas dryer model mgd09700sqo. 80% of

Resolved Question:

I have a maytag natural gas dryer model mgd09700sqo. 80% of the time I smell gas while it is operating. Is there a chance that the gas valve gets stuck open?
Submitted: 10 months ago.
Category: Appliance
Expert:  Rick replied 10 months ago.

Rick :

Hello my name isXXXXX will assist you

Rick :

It is very odd to get a valve that does not close allowing gas all the time.

Rick :

A more likely reason is airflow.

Customer: Airflow?
Rick :

I would check the vent

Rick :

Do you have any idea how long the vent is?

Customer: We have checked it and it appears clear
Customer: I will measure. It is hard piped. Would the length be an issue?
Rick :

Sometimes, if you remove the vent from the rear of the dryer, can you see any lint build up

Customer: Ok. The length of the pipe coming out the back to the outside is about 6 feet
Rick :

Do you smell the gas everytime?

Customer: Yes more often then none.
Customer: I always thought it was a gas valve issue, but you are saying that is rare.
Rick :

have you done anything to the unit ? There is a pipe inside the dryer if that were to come apart you would have a issue like this.

Customer: No, I have never touched a ything
Customer: anything.
Rick :

I would recommend removing the top and the front panel, and then cleaning everything you see. you will see lint they all have it. Then you will have accesss to the pipe I am talking about

Customer: I will have my husband check it out. Thanks. It is so annoying, I am ready to just get rid of it and buy another dryer. Between that and the front load washer getting musty. Going back to the plain jane ones!!! Thank a lot. Have a nice day.
Rick :

You are very welcome, please rate my answers before you leave. There is alot to be said for the plain jane huh?

Customer: Ok. I will.
Rick, Repair Guy
Category: Appliance
Satisfied Customers: 657
Experience: 25 years service experience as a technician. Experienced on both high end and regular appliances.
Rick and 5 other Appliance Specialists are ready to help you

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air. Jean Riverhead, NY
< Last | Next >
  • Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air. Jean Riverhead, NY
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy Bagley, IA
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
 
 
 

Meet The Experts:

 
 
 
  • John

    Home Appliance Technician

    Satisfied Customers:

    13442
    Appliance repair business owner for over 43 years.
< Last | Next >
  • http://ww2.justanswer.com/uploads/docjohn174/2008-12-13_170143_johnask.jpg John's Avatar

    John

    Home Appliance Technician

    Satisfied Customers:

    13442
    Appliance repair business owner for over 43 years.
  • http://ww2.justanswer.com/uploads/tomgoe/2011-01-04_021913_2008-03-03_183612_phpexrmok_c2pm.jpg Tom Goellner's Avatar

    Tom Goellner

    Home Appliance Technician

    Satisfied Customers:

    1191
    32 yrs. experience servicing major appliances and HVAC equipment.
  • http://ww2.justanswer.com/uploads/MD/md2020/2012-6-6_20648_Selfpic.64x64.jpg Tyler Z.'s Avatar

    Tyler Z.

    Appliance Doc

    Satisfied Customers:

    51307
    7+ years being an appliance technician with factory training.
  • http://ww2.justanswer.com/uploads/bryanpaul52/2009-2-18_12031_0918081611.jpg Bryan's Avatar

    Bryan

    Home Appliance Technician

    Satisfied Customers:

    11158
    15 yrs. experience as a certified appliance technician.
  • http://ww2.justanswer.com/uploads/SM/smitty1486/2011-3-1_0145_Snapshotofme1.64x64.png Kelly's Avatar

    Kelly

    Appliance Technician

    Satisfied Customers:

    6493
    Highly accurate diagnostician with over 30 years experience!
  • http://ww2.justanswer.com/uploads/TH/TheHomeSmithy/2011-8-13_11146_homesmithy.500x500.64x64.jpg The Home Smithy's Avatar

    The Home Smithy

    Home Appliance Technician

    Satisfied Customers:

    5935
    30 years repairing appliances
  • http://ww2.justanswer.com/uploads/TE/Teamcold/2012-6-15_15028_HomeRepairsquarecopy.64x64.jpg Barry G.'s Avatar

    Barry G.

    Home Appliance Technician

    Satisfied Customers:

    5039
    27 years in home appliance repair. EPA refrigerant transition and recovery certification type I & II.