Appliance Repair Questions? Ask a Technician for Answers ASAP
Thanks for your reply Tyler. I have removed the back of the oven and there appears to be nothing wrong, no loose/burnt wires on the terminal block or anywhere. I have removed the control panel again and recheck, still nothing found. Is it possible for the oven to work completely fine and not the stove top? I used a vol tic and found power going to all of the burners when I hold it over the glass. All of the control knobs have power going to them as well.
I guess I wasn't aware that the oven was still working. If the oven still works, then your oven is getting 240 volts. Check to see if there is a padlock symbol under the time on your display. If so, then your cooktop is in lockout mode because the oven thinks that the door lock is not in the open position. Try to start a self clean cycle and cancel it 60 seconds later to see if the lock resets. If you don't have a padlock symbol on the display and the cooktop burners won't work, it's really just down to a bad transformer which is the only part that would stop all the burners from working. Below is a link to the part so you know what you're looking for.