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Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 77528
Experience:  9+ years being an appliance technician with factory training.
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Hi- I have a GE profile harmony washer that is giving me a

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Hi- I have a GE profile harmony washer that is giving me a error message: "Clutch is not mehcanically engaging with basket properly". I have unplugged and turned back on. No luck. Model #WPGT9350COWW. Wondering how much for the part? Is is a do-it-yourself repair? Or should I buy a new machine (would it be more cost efficient?)
Hello, and thank you for using this service. I'll be helping you with your problem today.

So unfortunately this is really not a do-it-yourself project because it requires specialty tools in order to separate the tub from the clutch to replace the clutch. The part number you'd need to have replaced is part wh39x10003 and it costs about $200 so it's definitely not a cheap repair at all. If you wanted someone to come in and replace the part for you, I'd be expecting about $350 for the repair. It's a lot cheaper than a new Harmony washer, but it's still every expensive so that would be a tough decision on whether it's worth repairing or not.

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Tyler Z. and 3 other Appliance Specialists are ready to help you
Customer: replied 3 years ago.

so....I have the washer and dryer combined together (they "communicate") Any idea if I can buy a separate/different washer and still have the dryer work? I don't need the "communication". I can press a few buttons.

Aye, that is the big problem with having these Harmony washer and dryer units. You can not replace just the washer, you would have to replace the entire set which is why it's probably best to just repair the washer if everything has been taken care of well over the past few years.

Customer: replied 3 years ago.

ugh. that sucks.


Aye, It's one of the reasons I don't recommend Harmony washer/dryers and why I don't recommend microwave oven built-in combos.