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Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
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Experience:  7+ years being an appliance technician with factory training.
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I have an LG Tromm front load washer. I was have an issue with

Resolved Question:

I have an LG Tromm front load washer. I was have an issue with water flow to the main wash so I removed the main hose from my inlet value assembly and made sure there were no obstructions. I also checked the values inside the inlet value assembly were all good.

I put everything back in its place and tested and now the cold water runs continuously. I double checked again that all parts were in place and still the cold water runs continuously. Can you help?
Submitted: 5 months ago.
Category: Appliance
Expert:  Tyler Z. replied 5 months ago.
Hello, and thank you for using this service. I'll be helping you with your problem today.

So whether or not you have the correct resistance of the inlet water solenoid, unfortunately that doesn't mean that the valve is good because the valve could restrict the flow into the tub. Make sure you have god water pressure to the washer if so, replace the cold water solenoid. If it's running all the time, it sounds like the valve has just stuck open and isn't sealing off anymore. The part number you'd need to replace is 5221ER1003A and below is a link to the kit

http://www.repairclinic.com/PartDetail/Water-Inlet-Valve/5221ER1003A/1268130?RCAID=1000057

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Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 54317
Experience: 7+ years being an appliance technician with factory training.
Tyler Z. and 4 other Appliance Specialists are ready to help you
Customer: replied 5 months ago.

Thanks. That what I'll do. While I was working on this problem I noticed the cold and hot water was switched since installation 6 years ago from the vendor. No doubt running hot water through the cold water inlet valve for 6 years has taken its toll. Thanks again.

Expert:  Tyler Z. replied 5 months ago.
Not a problem at all. Those cold water solenoids are definitely not designed to handle hot water so that very will could explain why it has failed already.

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