How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Kelly Your Own Question
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 18626
Experience:  Highly accurate diagnostician with over 30 years experience!
Type Your Appliance Question Here...
Kelly is online now
A new question is answered every 9 seconds

I have a whirlpool top loading washer LSR8233EQO. Yesterday

This answer was rated:

I have a whirlpool top loading washer LSR8233EQO. Yesterday I put in a load add water and stopped it to soak. An hour later, after adding a few pieces and noticed that the water had drained out. I closed the lid and attempted to start the water again. I made a noise as if it was trying to either pump out the water or agitate the load, but it didn't start. I unplugged the appliance in hopes of it starting again but it just continued making the same noise and never started. Can you help me????
Thanks for counting on us to help with your appliance problem. My name is XXXXX XXXXX I look forward to helping you! Can you tell if the motor is running? If you manually put the timer on a spin cycle, what does it do?
Customer: replied 2 years ago.

It makes the same sound.but doesn't spin.

Okay, but the water drains out, correct?
Customer: replied 2 years ago.

The water drained out yesterday while it was soaking -- I thought

Okay, so if the motor is running but there is no action, I suspect the coupling is faulty. The video below will show you how to access the coupling for inspection and replacement. Let me know what you find, please.

Kelly and other Appliance Specialists are ready to help you
Customer: replied 2 years ago.

It stopped making the noise and I replutted the machine. the lights came on as if it were going to work and water started coming into the machine. Should I let it fill and run a cycle? Maybe nothing is wrong? If it doesn't work, I'm not a machanic and I am 75 years old so I'm not willing to take apart the machine as shown on the video. Do you have the name of a mechanic in the NW area of Houston?

A reputable repair center is below.


Please remember to leave positive feedback before you leave. If you have any other questions, please let me know! You may continue asking follow-up questions until you have all the information you need, even after rating my service. Thank you!

Related Appliance Questions