Appliance Repair Questions? Ask a Technician for Answers ASAP
The error code F02 indicates that the control is getting a message from the pressure switch that there is too much water in the tub. This can be caused by a faulty signal from the pressure switch or too much water being in the tub. Most often times, this is caused by poor drain pressure from the drain pump. The drain pump has a filter that is designed to catch any debris before it gets into the pump impeller. This filter is likely obstructed and will need to be cleaned out. At the bottom of the front panel are three screws. Once removed, you will have access to the drain pump assembly. It is in the center of the machine, directly behind the front panel. The filter will simply unscrew to allow access for cleaning. Have towels on hand, the water will come out once you remove that filter! Clean the filter out and run a rinse cycle to verify proper operation.
Let me know what happens.
Kelly, it was poor water pressure, because the pump impeller couldn't move.Our Kenmore washing machine HE3 suddenly stopped pumping the water out of the drum. I opened the washer up and found that the pump impeller couldn't move because the detergent was packed out and fused the impeller to the volute. In fact, everything that the water came in contact with dispenser, drain hoses, etc. was also packed out with soap blockage. The blockage was like plaster, it had to be chipped out of every part.
I'm in so. California, EMWD it is city water. Their reports are always telling us that their water gets high marks. The machine works fine now.
I'm wondering if it will happen again.