How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Kelly Your Own Question

Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 11874
Experience:  Highly accurate diagnostician with over 30 years experience!
11418111
Type Your Appliance Question Here...
Kelly is online now
A new question is answered every 9 seconds

I have an older whirlpool top load washer dont know the make

Resolved Question:

I have an older whirlpool top load washer don't know the make or model. I will put a wash in on casual /permanent press cycle and it take over three hours to finish the wash from start to finish. Is this possible the approximate agitation cycle is 6-9 minutes. Should I have someone come in and check my machine?
Submitted: 1 year ago.
Category: Appliance
Expert:  Kelly replied 1 year ago.
Thanks for counting on us to help with your appliance problem. My name is XXXXX XXXXX I look forward to helping you! Some of the older washers have a delayed timer and intermittent agitation in the PP cycle. Is this a new issue or one you just noticed? Do the other cycles work okay and advance in a timely fashion?
Customer: replied 1 year ago.

Truthfully, this is new I don't remember this cycle taking this long. I put the wash on at 5 PM it's now 8:30 and it's still running. Other cycles run fine it when I put it on the permanent press cycle I notice it!

Expert:  Kelly replied 1 year ago.
Does it take a long time to fill up on a cold wash?
Customer: replied 1 year ago.

no not at all it fills in a timely fashion but the length of the washing is 3 and 1/2 hours .. it just stopped.

Expert:  Kelly replied 1 year ago.
Thank you! There should be a model tag under the lid, toward the back, behind the opening. Any chance of you being able to post that?
Customer: replied 1 year ago.

will check hold on

Expert:  Kelly replied 1 year ago.
Sure, thank you!
Customer: replied 1 year ago.

this is whats there


type 111


LSB6200KO1 OR LSB6200KQ1 can't make out O OR Q


 


SER


CP4708632


 


hope this helps

Expert:  Kelly replied 1 year ago.
Awesome, thank you! Please allow me a few minutes to look at the timing chart, I will be right back!
Customer: replied 1 year ago.

k..and thank you


 

Expert:  Kelly replied 1 year ago.
Okay, I had a look at that timer cycle chart and the PP cycle should be nowhere near that time. There are no pauses, so your timer is not advancing as it should and will need to be replaced. That timer is pictured and available below. I can help you to install the new one if you decide you want to invest in a new timer. It is not all that difficult. There is not a charge at all for that follow up help, so if you do proceed with ordering that timer, simply post back and I will help you install it!

Please let me know if you have additional questions or need clarification. There is no additional charge for any follow up help!

 

 

The link below is to the part you will need from a highly recommended company rated A+ with the Better Business Bureau. They offer a 100% money back guarantee, EVEN ON INSTALLED ELECTRICAL PARTS, for an entire year! They are the only company to allow returns on installed parts for a refund and offer a FULL ONE YEAR WARRANTY!

 

 

Timer Assembly <----- CLICK HERE FOR THE CORRECT PART FOR YOUR MODEL

 

 

 

 

 

Please remember to leave positive feedback before you leave. If you have any other questions, please let me know! You may continue asking follow-up questions until you have all the information you need, even after rating my service. Thank you!

Customer: replied 1 year ago.

how much does the part cost? before I decide to do this...

Expert:  Kelly replied 1 year ago.
That timer is $150 and then there would be shipping. That is from the link to the company below.

Timer Assembly <----- CLICK HERE FOR THE CORRECT PART FOR YOUR MOD
Customer: replied 1 year ago.

Thank you so much for your help I will have to speak with my husband regarding this..again thank you for your help

Expert:  Kelly replied 1 year ago.
I understand, thank you!

Please let me know if you have additional questions or need clarification. There is no additional charge for any follow up help!

Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 11874
Experience: Highly accurate diagnostician with over 30 years experience!
Kelly and 3 other Appliance Specialists are ready to help you

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air. Jean Riverhead, NY
< Last | Next >
  • Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air. Jean Riverhead, NY
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy Bagley, IA
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
 
 
 

Meet The Experts:

 
 
 
  • John

    Home Appliance Technician

    Satisfied Customers:

    13453
    Appliance repair business owner for over 43 years.
< Last | Next >
  • http://ww2.justanswer.com/uploads/docjohn174/2008-12-13_170143_johnask.jpg John's Avatar

    John

    Home Appliance Technician

    Satisfied Customers:

    13453
    Appliance repair business owner for over 43 years.
  • http://ww2.justanswer.com/uploads/tomgoe/2011-01-04_021913_2008-03-03_183612_phpexrmok_c2pm.jpg Tom Goellner's Avatar

    Tom Goellner

    Home Appliance Technician

    Satisfied Customers:

    1293
    32 yrs. experience servicing major appliances and HVAC equipment.
  • http://ww2.justanswer.com/uploads/MD/md2020/2012-6-6_20648_Selfpic.64x64.jpg Tyler Z.'s Avatar

    Tyler Z.

    Appliance Doc

    Satisfied Customers:

    58693
    9+ years being an appliance technician with factory training.
  • http://ww2.justanswer.com/uploads/SM/smitty1486/2011-3-1_0145_Snapshotofme1.64x64.png Kelly's Avatar

    Kelly

    Appliance Technician

    Satisfied Customers:

    8783
    Highly accurate diagnostician with over 30 years experience!
  • http://ww2.justanswer.com/uploads/AP/appliance medic/2012-6-8_212544_Image4.64x64.jpg Appliance Medic's Avatar

    Appliance Medic

    Home Appliance Technician

    Satisfied Customers:

    7932
    Factory Trained CFC Technician
  • http://ww2.justanswer.com/uploads/TE/Teamcold/2012-6-15_15028_HomeRepairsquarecopy.64x64.jpg Barry G.'s Avatar

    Barry G.

    Home Appliance Technician

    Satisfied Customers:

    6113
    27 years in home appliance repair. EPA refrigerant transition and recovery certification type I & II.
  • http://ww2.justanswer.com/uploads/TH/TheHomeSmithy/2011-8-13_11146_homesmithy.500x500.64x64.jpg The Home Smithy's Avatar

    The Home Smithy

    Home Appliance Technician

    Satisfied Customers:

    6081
    30 years repairing appliances
 
 
 

Related Appliance Questions

Chat Now With An Appliance Technician
Kelly
Kelly
Appliance Technician
11874 Satisfied Customers
Highly accurate diagnostician with over 30 years experience!