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Whrlp Master Tech
Whrlp Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 9539
Experience:  30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line
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I have a Whirlpool gold GI7FVCXWY00 refrigerator and the keypad

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I have a Whirlpool gold GI7FVCXWY00 refrigerator and the keypad won't activate. The screen turns on, but the four buttons on the outside (home, temp, water, and ice) don't activate we pushed. This I can't use the auto fill feature and have to manually fill. Any ideas?

Hello from JA
My name is Woody.
I will be glad to assist you today.
I have been servicing ALL Major Brands of Appliances for 33 Years,
and have over 100,000 in home repairs and over 50,000 phone and internet repairs under my belt. could have some one locked the dispenser operation ?

Let`see if it is !

To unlock the dispenser, press OPTIONS, then LOCK, then

YES. The display screen will confirm when the dispenser is

unlocked

Customer: replied 3 years ago.
Didn't work

Ok ;et try turning the unit off and back on to hopfully reset the control board .

Either pull it out and unplug it and plug it back in , or turn the circuit breaker off and back on

And we will see if it reset the control .

How old is this unit?

Customer: replied 3 years ago.

I'll try it. It's 4 years old. Been a pain since day 1. Never realized it was possible to HATE a fridge.

I hope it resets the control .

You realy do not want to replace this control I know I would not ,Here is the information for the control .This is the cheapest I found .

http://www.repairclinic.com/PartDetail/Main-Control-Board/W10291948/1875182?rcaid=1000070

Sears wants Alot more for it .

Whrlp Master Tech and 2 other Appliance Specialists are ready to help you