I don't feel a frosty spot on the back of the freezer (by the way, the fridge seems to be maintaining its coldness, steady at 39 degrees F). We pulled the fridge out and have to remove the back lower panel with tools. I can hear a fan running.
The compressor is room temp. No other sound except for a low-toned whirring can be heard.
We hear a fan, but the big one next to the compressor isn't moving.
Thanks for your answer. One more question, do you have an idea about the cost of this board? And, should we cut the power to the unit?