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so then all the lights came on and now just the "normal" and heat dry are on... is it reset? can I use it?
Hmmm. I think it reset but it's still not working correctly- the normal button won't work. Do I need to unplug it or cut the power first?
(Thank you, XXXXX XXXXX way)
All the lights and buttons are working except the normal wash button.
Your touch panel is experiencing a failure. You may need to replace the control panel but there is a trick you can try first. Cut the power to the appliance. Use a hair dryer to heat the panel up until very warm while "massaging" the buttons. Often times, this will restore operation. Be sure to get the panel very warm but not hot enough to damage the plastic. If this does not work, the panel will need to be replaced. Let me know what happens and I can get you the correct part information.
I think that totally worked! Why???
Awesome, thank you!!!!