Hello, and thank you for using this service. I'll be helping you with your problem today.
Can I get the 2 digits at the end of your model number after the "UC"? The full model should be located on a sticker on the right side of the door and can be seen if you open the door.
Are you still with me?
Well, Hello again
So as you know, your unit wasn't one of the ones under the recall, but that doesn't mean you don't have the same issue. It just means that Bosch wasn't forced to do a recall on the unit.
This is a very common issue and it means that your control board inside the door has failed. There is a relay on the board that shorts out. This relay sends power to the heater, so when it fails the dishwasher doesn't wash well and it will run forever trying to heat the water which will never happen. Below is a link to the control board in the upper right hand corner of the door you'll need to replace in order to fix the problem. The part costs about $160 + shipping.CLICK HERETo access the control board, just open the door and remove all the screws around the border of the door except the 2 down by the bottom of the door hinge, just loosen those two. Once you have those out, remove the 2 coming in from the sides of the control panel (left and right). The control panel will then pull off and you can access the control board inside. Remove the control panel and separate the control board from the control panel, then switch over connections one at a time and you should be good to go again.
yeah, it's definitely not good news I'm afraid
I've probably replaced 300+ control board for this problem so it's really a common problem. Some were recalled because they were catching on fire, but unless it's a danger to the customer or house manufactures don't usually recall the units
any idea on the transferability of the wood panel if we got a new version?
what would it cost to have a service person do this?
So it would transfer onto almost any dishwasher since this is a standard size dishwasher, but the mounting hardware would need to be changed out
It would need to be a tall tub dishwasher just like the one you have to transfer the panel of course
As for the cost to have a service person replace the control board, it's usually about $250-275 with parts, trip, and labor since the labor really is only about 15 minutes.
Was there anything else I can help you with today?
do you live in south central pa and feel like fixing it?
thanks for your help
Haha. I don't mind fixing these at all since they are quite quick, but unfortunately I'm out of Colorado.
Not a problem at all
And if you nee anything else, please just let me know.
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I had my rating shut off
It has been turned on now
You have a great day