Did you read my "what have you tried so far" entry? So are you saying that you think the pump has gone bad and needs to be replaced? I should mention that I replaced the entire drain pump assembly less than a year ago.
If I do need to get into the machine to replace the control board, can you recommend the best way to do so? I am assuming the control board is located behind the control panel at the front of the machine.
Back to your suggestion to test voltage at the pump. I do have a voltmeter in my tool kit, but I am not an electrician. Can you describe where I need to place the voltmeter probes to test the motor?
And if I don't have 120 volts that means that the control board isn't powering the pump correctly?
And if I do end up needing to replace the control board, is it a "plug-and-play" setup, or are there specific issues I will need to be aware of?
And my wife has chimed in with a final question - where is the "silver care" module located on this model, and how can I replace it?
So in between your answers I have been pulling the pump out again. The hose between the tub and the pump has a thin coating of slime inside, but is generally clear. There are no debris in the pump. Could there be a buildup of slime/soap scum inside somewhere that is restricting water flow to the pump, or a partially blocked valve that controls water flow from the tub to the pump?
Are you aware of anything that can be added to the wash cycle to clean soap scum or slime from inside the tub and hoses?
Thanks Tyler. Have a good day.