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on enter of diag 1 left three right 1 left all lights flash except the lid lock
ok seen the page may be over my head. I start with selector switch on regular. I turn knob one click left three clicks right one left. I end up on light cycle. All cycle status light are lite except the lid lock. I go one click right to casual and press start and the same is true.
Okay, Bill. May I ask where you got the instructions that you are using, please? Are they from the units tech sheet?
lets start over....model wtw4950xw2 is stuck in the drain & spin cycle.
Sorry about the confusion, Bill. Doing this over the internet can get frustrating sometimes.
Like you say lets start over.
I realise that you may have already tried this but just to be sure that all the bases are being touched please bear with me.
Please unplug the unit for a minuet and plug it back in. This is the basic reset for this unit and it has worked before.
While you do that I am going to upload the tech sheet for your unit. That way we will both be at the same starting point. The instructions may seem daunting but they really arnt once you get started.
Bill, please click here to download the tech sheet. On page 2 is the step by step instructions to place your unit into the diagnostics mode.
Once in diagnostics mpode see page 3 "fault code display mode" This will get you the correct fault codes stored in the units memory.
The one you have now (IE) is not a valid code.
Let me know what you come up with and we can go from there.
Let me know if you have any questions.
ok I unplugged I min, entered in daiig mode cycle selector switch in pointing to casual, all lights flashing, one click right , done light is lite, press start, all lights flash, one click right
rinse and done flash once
followed by sensing rinse spin done
followed by repeat of rinse done
so I entered into automatic test mode. it stops at wash light lite and lid lock lit. you here the shifter move to agitator position sounds like attempting several times and then all stops with was light lite and lid lock on.
shifter physically moves the actuator arm moves and attempts to do so several times. I am looking at the optical sensor now. where is it located?
Sorry, Bill. The optics are an integral p[art of the shifter mechanism. It is not available separately. To order a new shifter please copy and paste the URL below to your browsers address bar.
Please be aware that this may also be a control board issue. i highly recommend that you perform the tests on page 14 to confirm that it is the shifter optical sensor before you order the part.
so I see the arm physically moving and then returning to position and then move forward again and returns. You hear the clicking at the end of the movement. if you leave the unit in normal mode it periodically attempts to engage
got it.. Thanks for the help tonight. I will test as recomended
Ok all test pointed to bad shifter. Pulled shifter out tested pin 5 and seven and the switch was not being actuated by the plastic arm. adjusted plastic arm spring and bingo pin 5 and 7 past continuity check when arm passes over switch. reassembled, ran auto test then calibrated tub. She is working again. great service.. Thanks for your help