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GE® 3.6 DOE cu. ft. stainless steel capacity washer
ok, inside of the cover ( part # XXXXX) there is a cup, kid of an hourglass shape, that is filled with fabric softener, and during the rinse/spin cycle the softener comes out of the cup and into the wash load. it used to spring up and down. now it is about an inch lower than it used to be. I took off the cover (part #298) and the cup was just sitting on a thick piece of plastic about 6 inches down inside the agitator tube. I believe that there is some type of spring under this plastic piece that moves during the spin/rinse cycle, lowering the cup and releasing the contents.... not sure about this .... just guessing. but now there is no move movement... the cup doesn't spring up and down like it used to do. any ideas?