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Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 74298
Experience:  9+ years being an appliance technician with factory training.
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Microwave stopped working- the light inside oven stays on, buttons

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Microwave stopped working-
the light inside oven stays on,
buttons beep when pressed- only start
button does not beep.
Hello, and thank you for using this service. I'll be helping you with your problem today.

So the problem is that one of your 3 door switches has actually failed so the microwave thinks the door is always open which is why it won't start and the light stays on. The entire outer shell of the microwave would need to be removed to gain access to the door switches behind the control panel. Now unless you're really handy, this is quite a job to test the switches and determine which switch is bad. But the faulty door switch would need to be replaced to fix this issue.

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