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Kelly
Kelly, Appliance Technician
Category: Appliance
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Experience:  Highly accurate diagnostician with over 30 years experience!
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2010, 4cu.ft. 10-cycle Washer is tearing clothing during washing

Resolved Question:

2010, 4cu.ft. 10-cycle Washer is tearing clothing during washing cycle. What could be causing this and how can it be fixed.
Submitted: 10 months ago.
Category: Appliance
Expert:  Kelly replied 10 months ago.
Thanks for counting on us to help with your appliance problem. My name is XXXXX XXXXX I look forward to helping you! The most common cause is due to clothes getting caught between the rubber boor and the drum. Are you noticing it with smaller, lighter items only?
Customer: replied 10 months ago.
Mostly smaller items, such as childs cloths
Expert:  Kelly replied 10 months ago.
Thank you. The issue is that the smaller items get pinched between the drum and the rubber door boot. If this is a new problem, the boot is likely getting worn and will need to be replaced. If you have had this issue for a long time, you can use a garment bag for the smaller items (which is recommended anyway) to keep small items from getting in the gap. I actually use garment bags and it helps to keep laundry sorted to make for faster sorting, especially socks! With three kids, all girls, it can be a real chore separating and folding socks. They fill their garment bags and they go right in the wash. You will have no tearing if you use them and save the $100 for the new boot, unless it is in really rough shape.


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Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 11339
Experience: Highly accurate diagnostician with over 30 years experience!
Kelly and 5 other Appliance Specialists are ready to help you
Customer: replied 10 months ago.


Kelly, where and how can I purchase a boot and how much trouble is it to install? The current boot does not seem torn but it is sponage like and feels gooey.

Customer: replied 10 months ago.


Kelly, I plan to give you a good rating but before I sign off I need to know what problems I may encounter in buying a boot and installing same.

Expert:  Kelly replied 10 months ago.
That rubber boot is available below as well as a video showing how to replace it.


Bellow <----- CLICK HERE FOR THE CORRECT PART FOR YOUR MODEL





Repair Video <----- CLICK HERE TO WATCH THE VIDEO

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