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Bryan, Home Appliance Technician
Category: Appliance
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Experience:  15 yrs. experience as a certified appliance technician.
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When using my Whirlpool Duet washer in normal mode the water

Resolved Question:

When using my Whirlpool Duet washer in normal mode the water will not get hot. But it does in other modes??
Submitted: 1 year ago.
Category: Appliance
Expert:  Bryan replied 1 year ago.
Hello,My name is XXXXX XXXXX be helping you today. can you get us the model number ?
Customer: replied 1 year ago.

yes, it is WFW9750WW02

Expert:  Bryan replied 1 year ago.
okay when you say it wont get hot (the water) do you mean hot water wont come in at the beginning or the water wont heat after during the wash cycle ?
Customer: replied 1 year ago.

The water at the beginning won't get hot, and it is only in the normal cycle.

Expert:  Bryan replied 1 year ago.
Okay the only thing that can cause that is the control board. If it works in other cycles we can eliminate the water valve, the control board is number 12 , you can order it at this link. Control board
Customer: replied 1 year ago.

Thank you! The link doesn't work to order the part... are they difficult to install?

Expert:  Bryan replied 1 year ago.
its not very difficult to install, just remove the top of the machine to access it and it just plugs in, heres another link. http://www.searspartsdirect.com/partsdirect/part-number/Whirlpool-Parts/Washer-Parts/W10391441/0026/110/Model-WFW9750WW02/1198/0153 200?keySuffixId=&pathTaken=partSearch&pathRender=modelComponent&documentCompId=W1104197&diagramPageId=00003&productTypeId=&searchModelNumber=WFW9750WW02&subCompDesc=Control%20panel%20parts&brandDesc=WHIRLPOOL&modelDesc=AUTOMATIC WASHER&blt=11&shdMod=WFW9750WW02&keyId=12 you may need to copy and paste that to your URL.
Customer: replied 1 year ago.

Great, thank you!

Expert:  Bryan replied 1 year ago.
your welcome, please remember to rate me 3 or above so I get credit for assisting you, have a great night, thanks, Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12061
Experience: 15 yrs. experience as a certified appliance technician.
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