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Barry G.
Barry G., Home Appliance Technician
Category: Appliance
Satisfied Customers: 6241
Experience:  27 years in home appliance repair. EPA refrigerant transition and recovery certification type I & II.
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I have a whirlpool gold refrigerator. The water and ice controls

Resolved Question:

I have a whirlpool gold refrigerator. The water and ice controls went blank what is the common problem
Submitted: 1 year ago.
Category: Appliance
Expert:  Barry G. replied 1 year ago.
Hello my name is XXXXX XXXXX you for choosing our service.

There should be a model sticker high on the wall or ceiling in the fresh food section. Can you locate one there? I could definitely give good information if I had one.

Thanks,
Barry
Customer: replied 1 year ago.
Would have never thought to look inside.
GD5NVAXSA01
Expert:  Barry G. replied 1 year ago.
Thanks Tony, give me a few minutes to look at the diagrams so I can tell what is in your model.

Barry
Expert:  Barry G. replied 1 year ago.
Does the ice, water or light work at the dispenser?

Barry
Customer: replied 1 year ago.
Nothing works on the panel it is completely lights out
Expert:  Barry G. replied 1 year ago.

Replace the larger board with the relays on it. The water or ice should work if it were the display only. There are only 3 control wires going to the display board and that is for information and selection only. The actual controls for the ice and water are not at that board at all. Its part number(NNN) NNN-NNNN Unplug the refrigerator, replace the board and there is no programming involved. All plug and play.

If you have any questions at all please ask me. If not please leave a rating for my service.

Thanks,
Barry

Customer: replied 1 year ago.
Ok . I will order the board then see if it works. Then I can respond to weather I was satisfied or not. I appreaciate your response so quickly. When do I pay?
Expert:  Barry G. replied 1 year ago.
Well honestly Tony I do not work for Justanswer, I am a repair tech, so I do not know. You can contact Justanswer customer service. It should be at the bottom of your page. I can put the link in text here but it is not the kind you can click. You can paste it in your browser.

http://ww2.justanswer.com/help

Look to the top right after you get there. You are very welcome and thank you for the opportunity.

Barry
Barry G., Home Appliance Technician
Category: Appliance
Satisfied Customers: 6241
Experience: 27 years in home appliance repair. EPA refrigerant transition and recovery certification type I & II.
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