I will have to put everything back in place. I will do this and let you know in a few minutes.
yes and the coil is frozen.
ok. I clicked the timer until the compressor and freezer fan went off. There are no noixes in the freezer. I know what it sounds like when the heater begins to defrost. No such sound
did you see the post a minute ago about the heater getting hot and then going cold?
yes. and when I put the ohm meter between the white wires on each end of the heater element, I got no ohms.
I did have the wires disconnected when I tested it. There is a burned area on the left side of the tube that has also burned the metal channel that is in front of the heater element.
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The link below is to the part you will need from a highly recommended company rated A+ with the Better Business Bureau. They offer a 100% money back guarantee, EVEN ON INSTALLED ELECTRICAL PARTS, for an entire year! They are the only company to allow returns on installed parts for a refund and offer a FULL ONE YEAR WARRANTY!
Defrost Heater <----- CLICK HERE FOR THE CORRECT PART FOR YOUR MODEL
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thanks Kelly. Anything unusual about installing the new one. Is it simply a matter of unplugging it and undoing the two clips? If so I think I can take it from here. Thanks very much.