How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Whrlp Master Tech Your Own Question
Whrlp Master Tech
Whrlp Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 9596
Experience:  30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line
16832328
Type Your Appliance Question Here...
Whrlp Master Tech is online now
A new question is answered every 9 seconds

I have a Whirlpool MOD WED5300SQ0 Ser. MT2 103397. Dryer

Customer Question

I have a Whirlpool MOD WED5300SQ0 Ser. MT2 103397.

Dryer spins no heat, the timer does advance...all the fuses and thermo devices show closed circuits. ???
Submitted: 3 years ago.
Category: Appliance
Expert:  Whrlp Master Tech replied 3 years ago.

Hello from JA
My name is Woody.
I will be glad to assist you today.
I have been servicing ALL Major Brands of Appliances for 33 Years,
and have over 100,000 in home repairs and over 50,000 phone and internet repairs under my belt.

Have you check for 240 volts to the dryer ?

The timer will not advance nor will the dryer heat with out 240 volts ,but it will tumble with just 120 volts .

You can also try turning the breaker off then back on and then try running the dryer to see if it will heat if you have no way to test for voltage at the terminal block in the rear of the dryer.

Customer: replied 3 years ago.

Yes there is 240.

Expert:  Whrlp Master Tech replied 3 years ago.

And you have checked it with a meter to the dryer?

if you have 240 to the dryer the timer would be running as long as the dryer motor is running!

Customer: replied 3 years ago.

yes...there is 240 inside the dryer.

Expert:  Whrlp Master Tech replied 3 years ago.
Where are you checking it at?
Customer: replied 3 years ago.

where the power cord connects inside the dryer

Expert:  Whrlp Master Tech replied 3 years ago.
and you set the timer to a timed setting and it does not advance correct?
Customer: replied 3 years ago.

yes and no heat

Expert:  Whrlp Master Tech replied 3 years ago.

then lets check the timer contacts at BK and TM with the dryer running ?

looking for 240 volts A/C

Customer: replied 3 years ago.

yes there is 240 between bk---tm.

Expert:  Whrlp Master Tech replied 3 years ago.

and the timer is still not advancing ?

If it is not advancing you have a bad timer !!

Is it stll also not heating ?

Customer: replied 3 years ago.

not advancing...no heat


 

Expert:  Whrlp Master Tech replied 3 years ago.

so you have two issues then , Abad timer

and are you able to remove the lower rear panel and check voltage to the heating element?

Customer: replied 3 years ago.

240 at the heater element while running


 

Expert:  Whrlp Master Tech replied 3 years ago.

so you have a bad timer and a bad heating element then!

DO you need a link to the parts ?

Customer: replied 3 years ago.

no thank you.

Expert:  Whrlp Master Tech replied 3 years ago.

ok good luck then .

The timer is approx $100 and the heating element is around $70.00