Appliance Repair Questions? Ask a Technician for Answers ASAP
Local repairman installed a brand new seal a few days ago. Did not help problem.
I just checked top of door seal with flashlight looking directly down at it. It appears to be tight with cabinet.
That was first thing local repair guy did. Frosting ONLY just inside door.
Any other ideas??
Hello from JA My name is Woody. I will be glad to assist you today. I have been servicing ALL Major Brands of Appliances for 33 Years, and have over 100,000 in home repairs and over 50,000 phone and internet repairs under my belt. How old is this unit ?
And are you located in a high humidity area?
I bought the fridge in 2010. The area is not especially humid, particularly the last few days.
This started about three weeks ago and got progressively worse. Local tech changed gasket last Friday which did not help at all. I have had to use a hair dryer every day to keep the frosting down. Frosts up in 12 hours.
on the exterior of the unit in that same area is it cool to the touch or even possibly sweating?.
if the door gasket is good and has even been replaced .I have to suspect a void in the insulation .
On the door
The outside of the cabinet and door are NOT cool to the touch in the freezer section. The outside of the fridge section actually cooler than the outside of the freezer section.
The ice builds up on the inside top of the door and the inside of the cabinet at the very top. It starts at the top inside edge of the freezer cabinet and hangs down. After a while get iceicles hanging from the top of the inside of the door. No ice on the rear panel.
Seems to start at the left (opening) side but quickly will go most of the way across the top.
ok lets take a peice of paper open the freezer door pit the paper at the top on the right side ,close the door and see if you can slide the paper up and across the top of the freezer , or does it hold tight all the way up and across the top of the door?
OK. Took paper and slid it from right to left and up and down. I did not notice any difference. I could slide the paper but it took same amount of effort all the way across. The seal seemed pretty tight.
The top of the gasket in the fresh food section is less tight than the freezer gasket, more so on the right (hinge) side. It took less effort to move the paper but did take some effort.
None visible to me.
ok if you are getting frost /ice in the freezer you have to have a air leak and if the door gaskets seem to be sealing properly or the insulation in the top of the freezer cabinet has a void in the insulation.
Which would be a manufactures issue.