Where is the filter that I need to check, and how to I get to it, please?
Yes, I see it, and I have recently replaced that filter. It is not frozen.
Behind the kick panel is a water line connector, below the doors in the front. Push the white ring in while pushing the line at the same time. Then pull the line out. Get a towel and then see if you can get water to run out of it by pressing for water at the dispenser. That line is not pressurized until you tap the dispenser. If you get water there then the line is frozen in the freezer door. If you do not then it is frozen in the fresh food section somewhere. Either near the water tank or the lines in the fresh food section. Air from disconnecting the water line at the back is what causes it.Please ask if you have questions.Barry CLICK TO ENLARGE