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Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
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Experience:  9+ years being an appliance technician with factory training.
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the digital notice on freezer door not working. model KSRT

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the digital notice on freezer door not working. model KSRT25c
Hello, and thank you for using this service. I'll be helping you with your problem today.

I'm not quite sure what you mean, can you explain what you mean by "the digital notice on the freezer door not working"?

Customer: replied 3 years ago.

it used to read out amount of say ounces when u fill a glass. say when filter is about to expire and other things. the filter light comes on when it has expired

OK so your display is completely blank now? Is that what you're trying to say?

Customer: replied 3 years ago.


OK perfect. Can you try to unplug your refrigerator for 5 minutes and plug it back in to see if the display will reset please?

Customer: replied 3 years ago.

no. too heavy and fitting too tight to get to back

OK so you're going to want to unplug the unit or turn the circuit breaker off for 5 minutes. If the display won't reset, that dispenser board itself would need to be ordered and replaced because there are no fuses or cut outs that would stop the display from illuminating.

Customer: replied 3 years ago.

ok. will get someone to move it and unplug to see what happens

Alright, good luck. Hopefully it's just unplugging the unit to reset it. If not, then the board really needs to be replaced.

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