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Rick
Rick, Repair Guy
Category: Appliance
Satisfied Customers: 685
Experience:  25 years service experience as a technician. Experienced on both high end and regular appliances.
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my Frigidaire DGUS2645L will not dispense the ice that is made.

This answer was rated:

my Frigidaire DGUS2645L will not dispense the ice that is made. after you hold in the lever on front in either of the ice selections, a beep just sounds until you select water. Water dispensing is fine

Rick :

Hello my name isXXXXX will assist you.

Rick :

It sounds like your auger motor is not turning any longer.

Rick :

This is the piece in the back of the freezer when you pull the ice bin

Rick :

http://www.repairclinic.com/PartDetail/Auger-Motor/241676201/1379137?RCAID=1000116

Rick :

This is a direct link to the part i say you need.

Rick :

One quick way to check is remove the ice bin, and then push the door switch, and have a partner try to get ice from the dispenser. YOu will be able to see if the auger motor turns or not

Rick :

Please let me know what you find

Customer:

does the part have two prongs sticking straight out towards front? Nothing is moving/turning in back. It is all frosted over

Rick :

Yes that is the part, actually what you see unscrews from the auger motor but yes it should turn.

Rick :

Order the auger motor and you will fix your problem

Rick and 4 other Appliance Specialists are ready to help you